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.th-sub{color:var(--text)}.unread-dot{background:var(--purple);border-radius:50%;width:6px;height:6px;margin-right:5px;display:inline-block}.msg-pane{flex-direction:column;flex:1;gap:12px;padding:14px;display:flex;overflow-y:auto}.msg-bubble{border-radius:10px;max-width:75%;padding:9px 12px;font-size:12.5px;line-height:1.5}.msg-in{background:var(--bg3);border-radius:10px 10px 10px 2px;align-self:flex-start}.msg-out{background:var(--purbg);border:1px solid #7c6fe040;border-radius:10px 10px 2px;align-self:flex-end}.msg-time{color:var(--text3);margin-top:3px;font-size:10px}.compose{border-top:1px solid var(--border);align-items:flex-end;gap:8px;padding:11px 14px;display:flex}.compose textarea{background:var(--bg3);border:1px solid var(--border2);border-radius:var(--rs);color:var(--text);resize:none;flex:1;height:60px;padding:8px 10px;font-family:inherit;font-size:12.5px}.inv-status{border-bottom:1px solid var(--border);align-items:center;gap:8px;padding:8px 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h2{color:var(--text);letter-spacing:-.025em;margin-top:3px;font-size:16px;font-weight:750}.telephony-side-card{padding:21px}.telephony-side-card p{color:var(--text2);margin-top:8px;font-size:11.5px;line-height:1.55}.telephony-number-list{padding:4px 19px 12px}.telephony-number-row{border-bottom:1px solid var(--border);align-items:center;gap:11px;padding:14px 0;display:flex}.telephony-number-row:last-child{border-bottom:0}.telephony-number-icon{background:var(--purbg);width:31px;height:31px;color:var(--purple2);border-radius:10px;place-items:center;font-size:15px;display:grid}.telephony-number-row>div{flex:1;min-width:0}.telephony-number-row b{font-size:12.5px;font-weight:730;display:block}.telephony-number-row small{color:var(--text2);margin-top:2px;font-size:10.5px;display:block}.telephony-empty{min-height:160px;color:var(--text2);text-align:center;place-items:center;padding:24px;font-size:11px;display:grid}.telephony-empty 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a{color:var(--purple2);white-space:nowrap;margin-left:auto;font-size:10.5px;font-weight:750;text-decoration:none}.voice-setup-note a:hover{text-decoration:underline}.dialer-grid{grid-template-columns:minmax(360px,.76fr) minmax(390px,1.24fr);align-items:stretch;gap:18px;display:grid}.dialer-card{border:1px solid var(--border);background:#fff;border-radius:16px;overflow:hidden;box-shadow:0 12px 28px #27395e0b}.dialer-pad-card{min-height:621px}.dialer-card-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:14px;padding:17px 19px;display:flex}.dialer-card-head h2{color:var(--text);letter-spacing:-.025em;margin-top:3px;font-size:16px;font-weight:750}.voice-state{background:var(--bg3);color:var(--text2);white-space:nowrap;border-radius:999px;align-items:center;gap:5px;padding:5px 8px;font-size:10px;font-weight:750;display:inline-flex}.voice-state 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0;border:0;border-radius:8px;place-items:center;display:grid;position:absolute;top:50%;right:9px;transform:translateY(-50%)}.dialer-backspace:hover{background:var(--bg4);color:var(--text)}.dialer-backspace i{font-size:18px}.dialer-key-grid{grid-template-columns:repeat(3,1fr);gap:9px;padding:0 22px;display:grid}.dialer-key{border:1px solid var(--border);min-height:56px;color:var(--text);cursor:pointer;background:#fff;border-radius:11px;flex-direction:column;justify-content:center;align-items:center;transition:transform .12s,background .12s,border-color .12s;display:flex}.dialer-key:hover{background:var(--purbg);border-color:#c9c1ff}.dialer-key:active{transform:scale(.96)}.dialer-key b{letter-spacing:-.02em;font-size:18px;font-weight:690;line-height:1.05}.dialer-key span{min-height:10px;color:var(--text3);letter-spacing:.13em;margin-top:3px;font-size:8px;font-weight:750;line-height:1}.dialer-call-button,.dialer-end-button{color:#fff;width:calc(100% - 44px);height:44px;font:inherit;cursor:pointer;background:linear-gradient(135deg,#6355dc,#7657ec);border:0;border-radius:10px;justify-content:center;align-items:center;gap:7px;margin:19px 22px 22px;font-size:12px;font-weight:760;display:flex;box-shadow:0 10px 18px #6759e833}.dialer-call-button:hover{filter:brightness(1.04)}.dialer-call-button:disabled{box-shadow:none;cursor:not-allowed;opacity:.48;filter:grayscale(.1)}.dialer-call-button i,.dialer-end-button i{font-size:16px}.dialer-in-call{padding:2px 22px 22px}.dialer-call-status{background:var(--purbg);border:1px solid #d9d4ff;border-radius:11px;align-items:center;gap:10px;padding:13px;display:flex}.dialer-call-status>div{min-width:0}.dialer-call-status b,.dialer-call-status small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.dialer-call-status b{color:var(--text);font-size:11.5px;font-weight:730}.dialer-call-status small{color:var(--text2);margin-top:3px;font-size:9.5px}.call-wave{background:linear-gradient(135deg,#7569ec,#5144b9);border-radius:9px;justify-content:center;align-items:center;gap:2px;width:27px;height:27px;display:flex}.call-wave i{background:#fff;border-radius:3px;width:2px;animation:.9s ease-in-out infinite voice-wave}.call-wave i:first-child{height:8px}.call-wave i:nth-child(2){height:14px;animation-delay:.13s}.call-wave i:nth-child(3){height:10px;animation-delay:.26s}@keyframes voice-wave{50%{opacity:.65;transform:scaleY(.55)}}.dialer-live-controls{grid-template-columns:repeat(4,1fr);gap:8px;margin-top:12px;display:grid}.dialer-live-controls button{border:1px solid var(--border);min-height:58px;color:var(--text2);font:inherit;cursor:pointer;background:#fff;border-radius:10px;flex-direction:column;justify-content:center;align-items:center;gap:4px;font-size:9.5px;font-weight:680;display:flex}.dialer-live-controls button:hover{background:var(--purbg);color:var(--purple2);border-color:#c9c1ff}.dialer-live-controls button.active{background:var(--rbg);color:var(--red);border-color:#d8586e4d}.dialer-live-controls i{font-size:17px}.dialer-end-button{background:linear-gradient(135deg,#c94561,#e2617a);margin:12px 0 0;box-shadow:0 9px 16px #d0466029}.dialer-context-card{flex-direction:column;min-height:621px;display:flex}.call-context{flex-direction:column;flex:1;padding:20px;display:flex}.call-context-profile{align-items:center;gap:11px;display:flex}.call-context-profile>div{flex:1;min-width:0}.call-context-profile b,.call-context-profile small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.call-context-profile b{font-size:14px;font-weight:750}.call-context-profile 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var(--border);color:var(--text);font:inherit;text-align:left;cursor:pointer;background:#fff;align-items:center;gap:10px;padding:16px 19px;display:flex}.recent-call:last-child{border-right:0}.recent-call:hover{background:#fafbff}.recent-call>span:nth-child(2){flex:1;min-width:0}.recent-call b,.recent-call small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.recent-call b{font-size:11.5px;font-weight:730}.recent-call small{color:var(--text2);margin-top:3px;font-size:9.5px}.recent-call>i{color:var(--purple);font-size:16px}.recent-avatar{border-radius:10px;place-items:center;width:30px;height:30px;font-size:9px;font-weight:800;display:grid}.recent-avatar.purple{background:var(--purbg);color:var(--purple2)}.recent-avatar.blue{background:var(--bbg);color:var(--blue)}.recent-avatar.teal{background:var(--tbg);color:var(--teal)}@media (max-width:1080px){.ticket-workspace{grid-template-columns:minmax(0,1fr)}.ticket-properties{display:none}}@media 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